Refund Policy — Celestial Jewelry Atelier
Effective Date: December 27, 2025
Last Updated: December 27, 2025
At Celestial Jewelry Atelier (“we,” “us,” “our”), we take pride in offering carefully selected jewelry and maintaining strict hygiene and quality standards. For this reason, all purchases are final sales.
By placing an order on our website, you acknowledge and agree to the terms outlined in this Refund Policy.
ALL SALES FINAL — NO REFUNDS
All sales are final. We do not offer refunds under any circumstances.
This includes, but is not limited to:
-
change of mind
-
ordering the wrong item
-
choosing the wrong size
-
dissatisfaction after delivery
-
delivery delays
-
customs delays or import fees
-
incorrect address entered by the customer
-
accidental damage after delivery
-
normal wear and tear
No Returns / No Exchanges
Celestial Jewelry Atelier does not accept returns or exchanges for any reason, including hygiene and product-handling standards.
Damaged or Incorrect Items (Replacement Only)
If your item arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery.
To be eligible for a replacement, please email:
📩 celestialjewelryatelier@gmail.com
and include:
-
Your order number
-
clear photos of the item and packaging
-
a brief explanation of the issue
If approved, we will provide a replacement only.
No refunds will be issued.
If you do not contact us within 48 hours, we may be unable to assist.
Non-Refundable Items
All items sold by Celestial Jewelry Atelier are non-refundable, including:
-
rings
-
necklaces
-
bracelets
-
earrings
-
clearance or promotional items
-
gift cards (if applicable)
Chargebacks & Payment Disputes
Customers agree to contact Celestial Jewelry Atelier first to resolve any concerns before filing a chargeback or payment dispute.
We reserve the right to provide our policies, tracking records, and supporting evidence to payment processors and banks in the event of a dispute.
International Orders
International customers may be subject to customs duties or import fees. These charges are the responsibility of the customer and are non-refundable.
Celestial Jewelry Atelier is not responsible for delays caused by customs, local carriers, or border processes.
Refund Exceptions Required by Law
In certain jurisdictions, refund rights may be required by law. In such cases, Celestial Jewelry Atelier will comply with applicable legal obligations.
Contact
If you have any questions about this Refund Policy, contact us at:
📩 celestialjewelryatelier@gmail.com
Effective Date: [Insert Date]
Last Updated: [Insert Date]
At Celestial Jewelry Atelier (“we,” “us,” “our”), we take pride in offering carefully selected jewelry and maintaining strict hygiene and quality standards. For this reason, all purchases are final sale.
By placing an order on our website, you acknowledge and agree to the terms outlined in this Refund Policy.
ALL SALES FINAL — NO REFUNDS
All sales are final. We do not offer refunds under any circumstances.
This includes, but is not limited to:
-
change of mind
-
ordering the wrong item
-
choosing the wrong size
-
dissatisfaction after delivery
-
delivery delays
-
customs delays or import fees
-
incorrect address entered by the customer
-
accidental damage after delivery
-
normal wear and tear
No Returns / No Exchanges
Celestial Jewelry Atelier does not accept returns or exchanges for any reason, including hygiene and product-handling standards.
Damaged or Incorrect Items (Replacement Only)
If your item arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery.
To be eligible for a replacement, please email:
📩 celestialjewelryatelier@gmail.com
and include:
-
Your order number
-
clear photos of the item and packaging
-
a brief explanation of the issue
If approved, we will provide a replacement only.
No refunds will be issued.
If you do not contact us within 48 hours, we may be unable to assist.
Non-Refundable Items
All items sold by Celestial Jewelry Atelier are non-refundable, including:
-
rings
-
necklaces
-
bracelets
-
earrings
-
clearance or promotional items
-
gift cards (if applicable)
Chargebacks & Payment Disputes
Customers agree to contact Celestial Jewelry Atelier first to resolve any concerns before filing a chargeback or payment dispute.
We reserve the right to provide our policies, tracking records, and supporting evidence to payment processors and banks in the event of a dispute.
International Orders
International customers may be subject to customs duties or import fees. These charges are the responsibility of the customer and are non-refundable.
Celestial Jewelry Atelier is not responsible for delays caused by customs, local carriers, or border processes.
Refund Exceptions Required by Law
In certain jurisdictions, refund rights may be required by law. In such cases, Celestial Jewelry Atelier will comply with applicable legal obligations.
Contact
If you have any questions about this Refund Policy, contact us at:
📩 celestialjewelryatelier@gmail.com